When I worked at Toyota, a general awareness of andons became part of my everyday mindset. These signals have a way of becoming part of our consciousness. At Toyota, and in all lean settings, problems quickly surface in the form of a visual or auditory andon: a mechanism that alerts a line or group leader to immediately “go see” the abnormality from the standard, the moment a problem occurs. As I noticed all of the visuals within the meter cluster display, I began to think about how problem awareness has evolved in personal transportation. This lens gives me plenty of opportunities for teaching moments.įor instance, as I was driving my Lexus IS the other day I noticed all the visual cues and andons embedded in its technology. I’m lucky to see the world through a lean lens thanks to years of conditioning at Toyota.
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